SHIPPING POLICY

Effective Date: August 24, 2026

At Niyyah Clothing, every order is prepared with care and attention to detail. We are committed to providing a premium shopping experience from the moment your order is placed until it is handed to the carrier.

By placing an order with Niyyah Clothing, you acknowledge that you have read, understood, and agreed to the terms of this Shipping Policy, as well as our other applicable store policies and Terms of Sale.

Please read the following carefully before completing your purchase.

1. ORDER PROCESSING

All orders are shipped from Houston, Texas, USA.

For in-stock items, orders are generally processed and prepared for shipment the same day or the following business day.

While we make every reasonable effort to process orders promptly, processing times are estimates and are not guaranteed. During periods of high order volume, launches, promotions, holidays, weekends, or other circumstances, processing may take additional time.

What does "business day" mean?

For purposes of this Shipping Policy, a business day generally means Monday through Friday, excluding applicable U.S. federal holidays and days when our fulfillment operations are closed.

Although our office or fulfillment operations may occasionally be open on Saturdays, we may also process or drop off packages on Saturdays when possible. Saturday handling should be considered an additional courtesy and does not change the stated business-day shipping estimates or guarantee Saturday processing.

2. USA SHIPPING

We currently ship throughout the United States.

Shipping options and applicable costs will be displayed during checkout.

Standard Shipping — UPS Ground

Orders selected for Standard Shipping are generally shipped through UPS Ground.

Estimated transit time: 2–5 business days after the order has been shipped.

Please remember that the 2–5 business-day estimate refers to carrier transit time, not order processing time.

For example, if an in-stock order is processed on Monday and handed to UPS on Monday, the estimated 2–5 business-day transit period begins after UPS receives the package.

Express Shipping — FedEx Express

Orders selected for Express Shipping are generally shipped through FedEx Express.

Estimated transit time: 1–3 business days after the order has been shipped.

Express shipping does not necessarily mean same-day processing. Your order must first be processed and fulfilled before it enters the carrier's transit period.

Overnight Shipping — FedEx or UPS

Orders selected for Overnight Shipping are shipped using an appropriate FedEx or UPS overnight service, depending on availability and the shipping option selected.

Typical transit time: approximately 1 business day after the order has been shipped.

Overnight service does not guarantee that an order placed today will leave our facility today. Processing time still applies.

Carrier cutoff times, weekends, holidays, service-area restrictions, weather, and other carrier conditions may affect the actual delivery date.

3. SHIPPING TIMES ARE ESTIMATES

All delivery timeframes displayed on our website or during checkout are estimated transit times and are not guaranteed delivery dates unless a specific guaranteed service is expressly stated by the applicable carrier and is available for your shipment.

Once a package has been accepted by the carrier, delivery is subject to the carrier's operations, routing, service commitments, weather conditions, transportation delays, mechanical issues, holidays, peak-season volume, address issues, and other circumstances outside of Niyyah Clothing's control.

Niyyah Clothing is not responsible for carrier delays or missed delivery estimates.

Selecting a faster shipping method does not eliminate the possibility of carrier-related delays.

4. PRE-ORDERS

Pre-order items are handled differently from items that are currently in stock.

If an item is listed as "PRE-ORDER," the product description will provide the most current estimated production, arrival, and/or processing timeframe available to us.

Pre-order timelines can vary significantly.

For example:

  • A pre-order may not have entered production yet and may require approximately 4–6 weeks before it is ready to ship.
  • Another pre-order may already be in production or already on its way to us and may therefore be ready to ship substantially sooner.
  • Production schedules, manufacturing timelines, transportation, customs, and other circumstances may change.

Because of these variables, we cannot guarantee an exact pre-order fulfillment date.

We will always make reasonable efforts to provide accurate information and update product descriptions when new information becomes available. We may also provide updates through our official social media channels.

How do I know if something is a pre-order?

Please pay close attention to the purchasing button and product description.

  • "Add to Cart" / "Add to Bag" / "In Stock" generally means the item is currently available in our inventory.
  • "Pre-Order" means the item is being offered as a pre-order.

We will make reasonable efforts to keep product descriptions and availability information updated, but circumstances can change.

5. ORDERS CONTAINING PRE-ORDER AND IN-STOCK ITEMS

If an order contains both in-stock and pre-order merchandise, the order may be held until the pre-order item becomes available, depending on the circumstances and fulfillment method.

If separate shipments are available or appropriate, Niyyah Clothing may, at its discretion, ship available items separately.

Additional shipping charges may apply when separate shipments are requested or required, unless otherwise stated by Niyyah Clothing.

If you need an in-stock item immediately, we recommend placing a separate order.

6. INTERNATIONAL SHIPPING

Niyyah Clothing ships worldwide.

International shipping options may include DHL and UPS, depending on the destination, service availability, package characteristics, and other factors.

Available shipping methods and their estimated delivery timeframes will be displayed at checkout based on the shipping destination.

International delivery times vary by country and may be affected by:

  • Customs clearance
  • Import procedures
  • Local carrier operations
  • Government inspections
  • Holidays
  • Weather
  • Address issues
  • International transportation delays
  • Duties and taxes
  • Other circumstances outside of Niyyah Clothing's control

The timeframe displayed at checkout is an estimate and not a guaranteed delivery date.

7. INTERNATIONAL DUTIES, TAXES & CUSTOMS

International customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, customs charges, or other government-imposed fees associated with their order, unless the checkout specifically states that these charges are included or paid in advance.

Whenever possible, Niyyah Clothing will attempt to provide shipping options that include duties and taxes paid in advance (DDP) or otherwise minimize unexpected charges for the customer.

However, availability varies by destination and carrier.

If duties, taxes, or customs fees are not included in the selected shipping service, the customer is responsible for those charges.

Niyyah Clothing does not control the amount charged by customs authorities and cannot guarantee the amount of any import fees.

Refusal to pay applicable customs charges does not automatically qualify an order for a refund.

8. TRACKING INFORMATION

Once your order has been fulfilled and shipped, you will receive a shipping confirmation email containing tracking information.

Tracking information may take some time to become active after the carrier receives or scans the package.

Please allow the carrier reasonable time to update its tracking system before contacting us regarding a tracking number that has not yet shown movement.

We will do our best to assist you with tracking questions, but the carrier's tracking system is the most accurate source regarding the physical location and movement of a package after it has entered the carrier's network.

9. CARRIER DELAYS, LOST PACKAGES & DELIVERY ISSUES

Niyyah Clothing carefully packages and fulfills orders before transferring them to the selected shipping carrier.

Once an order has been fulfilled and accepted by the carrier, responsibility for transportation and delivery rests with the carrier.

Niyyah Clothing is not responsible for delays, loss, theft, misrouting, damage, or other delivery issues occurring after the package has been transferred to the carrier, except where applicable law requires otherwise.

If your package appears to be delayed, lost, or incorrectly delivered, you should first contact the carrier using the tracking information provided to you.

We will make reasonable efforts to assist you when possible, including helping communicate with the carrier or providing relevant shipment information.

However, contacting Niyyah Clothing does not replace the customer's responsibility to pursue a carrier claim when appropriate.

10. DELIVERED BUT NOT RECEIVED / STOLEN PACKAGES

If carrier tracking indicates that your package was delivered, but you cannot locate it, please:

  1. Check around your delivery location.
  2. Check with household members, neighbors, building management, or reception areas if applicable.
  3. Review the carrier's delivery details.
  4. Contact the carrier as soon as possible to report the issue.

Niyyah Clothing is not responsible for packages that are marked as delivered but are subsequently missing, stolen, or misplaced.

Customers are responsible for providing a secure delivery location.

We strongly recommend using a delivery address where someone can safely receive the package.

11. INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Niyyah Clothing is not responsible for delays, returned packages, additional shipping charges, or lost shipments resulting from an incorrect, incomplete, outdated, or improperly entered shipping address.

If you realize that you entered an incorrect address, contact us immediately.

If your order has not yet been fulfilled or shipped, we will make reasonable efforts to correct the address when possible.

However, we cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to the carrier.

Once an order has shipped, the customer may need to work directly with the carrier to request an address correction, hold, redirect, or other available service.

Any additional carrier fees resulting from an address correction may be the customer's responsibility.

12. DELIVERY TO PO BOXES & RESTRICTED ADDRESSES

Certain shipping services may not be available for PO Boxes, military addresses, remote locations, or other restricted delivery areas.

If the shipping method selected at checkout is unavailable for the provided address, Niyyah Clothing may contact the customer to arrange an alternative shipping method.

Additional charges may apply when necessary.

13. FREE EXPRESS SHIPPING

From time to time, Niyyah Clothing may offer free Express shipping on orders exceeding a specified purchase amount.

Eligibility requirements, minimum order values, destinations, and applicable shipping methods will be clearly stated on the website or during checkout when the promotion is active.

Promotional shipping offers may be modified, limited, or discontinued at any time unless otherwise stated.

14. SHIPPING HOLIDAYS & HIGH-VOLUME PERIODS

Order processing and delivery may take longer during:

  • Product launches
  • Restocks
  • Sales and promotional events
  • Holidays
  • Black Friday / Cyber Monday
  • Christmas and New Year's periods
  • Major collection releases
  • Other periods of unusually high order volume

We appreciate your patience during these periods and will continue working to fulfill orders as efficiently as possible.

15. ORDER CANCELLATIONS AFTER FULFILLMENT

Because orders may enter processing immediately after purchase, we cannot guarantee that cancellation requests can be accommodated.

If you need to cancel or modify an order, contact Niyyah Clothing as soon as possible after placing the order.

Once an order has been fulfilled, packaged, or shipped, we may be unable to cancel or modify it.

16. CARRIER SERVICE INTERRUPTIONS & EVENTS OUTSIDE OUR CONTROL

Niyyah Clothing shall not be responsible for delays or failures in shipment caused by circumstances beyond our reasonable control, including but not limited to:

  • Severe weather
  • Natural disasters
  • Transportation interruptions
  • Carrier disruptions
  • Customs delays
  • Government actions
  • Strikes or labor disruptions
  • Public emergencies
  • Acts of God
  • Address-related issues
  • Unexpected manufacturing or supply-chain interruptions
  • Other events outside our reasonable control

In such circumstances, we will make reasonable efforts to communicate important updates when information is available.

17. SHIPPING INFORMATION IS PART OF YOUR ORDER AGREEMENT

By placing an order through Niyyah Clothing, you acknowledge that you have reviewed and accepted this Shipping Policy.

You understand that:

  • Processing time and carrier transit time are separate.
  • Business days are different from calendar days.
  • Shipping timeframes are generally estimates.
  • Pre-order items have different fulfillment timelines.
  • Carrier delays are outside of Niyyah Clothing's control.
  • You are responsible for providing an accurate shipping address.
  • International customers may be responsible for duties and taxes unless otherwise stated.
  • Niyyah Clothing will provide tracking information once an order is shipped.
  • Once an order has been transferred to the carrier, the customer may need to work directly with the carrier regarding delivery issues.

18. OUR COMMITMENT

At Niyyah Clothing, we believe the experience should be just as intentional as the product itself.

We will always make reasonable efforts to:

Process orders promptly.
Provide accurate shipping information.
Communicate meaningful delays.
Keep pre-order information as current as possible.
Provide tracking information when your order ships.
Assist customers when shipping issues arise.

Our goal is to make every order feel considered, from our fulfillment center in Houston, Texas, to your doorstep anywhere in the world.

Thank you for choosing Niyyah Clothing.